Refund policy

At RIMEEN, customer satisfaction is important to us. Please read our policy carefully before making a purchase.

Returns

due to the nature of products. We do not offer returns refund or exchanges for any products purchased through our store.

To ensure you receive the correct item, please review your order carefully before completing your purchase.

Refunds

We operate a strict no refund policy. Once an order has been placed and payment has been processed, refunds will not be issued under any circumstances, including:

  • Change of mind
  • Incorrect size selection
  • Personal preference
  • Delayed delivery caused by shipping carriers
  • Sale or promotional items
  • others

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon receipt. If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery at yahoowahbeh@gmail.com with your order number and clear photos of the issue.

We will review the case and, at our sole discretion, determine the appropriate solution to return back the product or to offer other product for you as a gift if matches the wrong from ourside

Non-Returnable Items

For hygiene and quality reasons, all items sold by RIMEEN are non-returnable and non-exchangeable.

This includes:

  • Fashion apparel
  • Sale items
  • Gift cards
  • Personalized or custom-made products

Exchanges

We do not offer exchanges. Please carefully review product descriptions, measurements, colors, and sizing information before placing your order.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: yahoowahbeh@gmail.com

By placing an order with RIMEEN, you acknowledge that you have read, understood, and agreed to this Return & No Refund Policy.